FAQS

THE NEW INVERESK SITE

We’re on the move!

 

‘The Basin-ish Concert’ is now at Inveresk Park (Invermay) on the 26th & 27th of March. Although this last-minute change is far from what we wanted, we are used to turning empty paddocks into full-blown music festivals so you know it’s going to be good!

 

For a full statement about how what has happened, click here.

 

SCREENS & VIEWING

Our main stage will have two large screens at each side, so everyone will have a great view of them and the stage. We ask to please be mindful of people behind you when standing to ensure everyone can see and soak up the magic. Each day you will be able to arrive at a new zone and you will be required to QR check-in each day to that zone.

 

REFUNDS & SELLING YOUR TICKET

We strongly recommend that if you can no longer make it, to sell your ticket via Tixel, we’ll be notifying people to head over there to buy pre-loved tickets. If you’d like to request a refund due to these changes, please read this document and fill out the attached form.

All refunds must be processed by Wed 17th 8pm

TICKETING INFO

CAN I RESELL MY TICKET?

Yes, you may.  The best and safest way to sell a ticket is via Tixel.  Tixel protects both buyers and sellers from fraudulent sales.  If someone refuses to sell through Tixel it is a pretty safe bet that they are a ticket scammer.  

 

DOES MY NAME NEED TO MATCH MY TICKET?

For Covid compliance reasons, yes it does.  If for some reason you have a different name on your ticket when you reach the front gate, please ensure you sign in upon arrival.

 

DOES MY CHILD NEED A TICKET?

Children 12 and under are free but you will need to reserve them a ticket.  You can do this here.

 

I HAVE A QUESTION ABOUT/CANT FIND MY TICKET

For questions about tickets its best to contact Oztix directly.  You can do so here.

 

DO YOU ACCEPT COMPANION CARDS?

Yes, simply make yourselves know at the front gate.

GETTING THERE

Click here for Google Maps location

 

GETTING DROPPED OFF/WALKING

There are a number of ways to access the event.  The concert entrance is on the southern side of the grounds but is accessible from all directions.  

PARKING 

There is car parking available at the northern end of the event, entry off Forster St.

OPENING HOURS

FRIDAY 26th

2:300pm – 11:00 pm

 

SATURDAY 27th

1:30pm – 11:00pm

EVENT INFO

IS THIS EVENT FAMILY FRIENDLY?

Yes this is a family friendly, all ages event. 

Please note that children must be under adult supervision at all times.

 

I’M UNDERAGE, WHO CAN BE MY GUARDIAN?

Please keep in mind that anyone under the age of 18 will need to arrive at the gates with a parent/guardian or a responsible adult over the age of 21 and remain with them at all times throughout the event.

Parents/Guardians may only be responsible for a maximum of 3 underage patrons

Any underage patrons found drinking alcohol will be asked to leave the event along with their guardian and any other minors the guardian is responsible for.

Any teenagers found without their guardian may have their parents called and asked to leave the event.

 

DO I NEED ID?

Yes, everyone over the age of 18 must have a valid ID to get an 18+ wristband.

Valid ID types include:

  • Passport
  • Drivers license
  • Keycard
  • Firearms license

More info about ID’s here 

 

ARE THERE PASSOUTS FROM THE BASINish CONCERT?

No, there will be no passouts in and out of the festival, so make sure you have everything you need for the day and night.  If you have a special circumstance, please talk to the front gate managers.

 

CAN WE PAY WITH CASH?

No, to assist in reducing the risk of a Covid19 outbreak, this will be a cashless event.  Be prepared to use your bank card.

 

CAN YOU CAMP?

This is not a camping festival, unfortunately other arrangements will need to be made.

 

WHERE CAN I STAY?

Launceston has many options for accommodation for all price ranges.

 

WILL THERE BE ALCOHOL AT THE EVENT?

Yes, this is a licensed event.  This means alcohol will be available for purchase (for those 18 and over) but BYO alcohol is strictly prohibited.  Bags will be searched upon entry.

 

WHAT FOOD AND DRINK WILL BE AVAILABLE?

There will be a mixture of food vendors available catering to a range of dietary needs.  The bar will sell both alcoholic and non-alcoholic drinks.

You are welcome to bring in your own food/picnic but the event is strictly no BYO alcohol.

PROHIBITED ITEMS

The following items will not be allowed in to the event:

  • Alcohol/ Illicit substances
  • Professional standard camera
  • Glass (small items such as makeup bottle ok)
  • Shade umbrellas
  • Hard eskis (cooler bags ok)
  • Bean bags
  • Fireworks or flares
  • Gas cookers or stoves
  • Guns, knives or other weapons
  • Couches
  • Animals (excluding authorised guide/companion dogs)
  • Fire breathing dragons (no fire breathing are ok).

WORKING AND VOLUNTEERING

VOLUNTEERING

To apply to be a volunteer, click here

 

PAID WORK

Most of the paid positions have already been filled for this event.  If you would like to leave us your details and a resume in case there is an opening please feel free to do so here

VENDORS

Vendor applications have now closed.

ACCESSIBILITY

PARKING

Accessible parking will be available at the SOUTHERN car park near the Queen Victoria Museum and Art Gallery.

 

OTHER REQUIREMENTS

Please don’t hesitate to reach out if you have any specific needs.  We are more than happy to do what we can to make the event accessible and comfortable for everyone.

COVID-19

Please see our dedicated COVID-19 Safety page for the most up to date information.